At WineByHearts, we strive to ensure your satisfaction with every purchase. If you wish to cancel an order, please contact our customer support team as soon as possible.
Cancellation Policy:
- Orders can be canceled within 24 hours of placement.
- Contact our customer support team to initiate the cancellation process.
- Cancellations requested after 24 hours may not be guaranteed.
Refund Policy:
- Refunds will be processed within 5-7 business days after order cancellation approval.
- Refunds are issued to the original payment method.
- Please note that refunds may take additional time to reflect in your account.
For any concerns or inquiries, feel free to reach out to our customer support team at support at winebyhearts dot com. Your satisfaction is our priority at WineByHearts.